RingCentral Click-To-Dial

Modified on Tue, 3 Dec, 2024 at 4:38 PM


Setting up click-to-dial

    • Go to 
      Settings
      in the left navigation bar.
    • Click the 
      Phone
      tab.
    • Under 
      General
      , turn on 
      Use RingCentral for click-to-dial and fax
      .

      media/image1.jpg

    • Set RingCentral as your default app for click-to-dial.


    Setting default app for click-to-dial/fax on Windows

      • Open Windows search and enter 
        Protocol 
        in the search field.
      • Select 
        Choose a default app for each link type (
        in Windows 10
        it will be
         Choose a default app for each protocol)
        .
      • Scroll to 
        CALLTO
        and click 
        Choose a default
        .
          • If you already have a default app, click the app icon.
          • In the 
            Choose an app
            window, select 
            RingCentra
            l
            ,
             
            then click 
            OK.
      • Scroll to 
        FAX
        and click 
        Choose a default.
          • If you already have a default app, click the app icon.
          • In the 
            Choose an app
            window, select 
            RingCentral
            , then click 
            OK.

    Setting default app for click-to-dial/fax on Mac

      • Open the FaceTime app.
      • Click the 
        FaceTime
        menu.
      • Click 
        Preferences
        . Note: You’ll need to be signed in with your Apple ID to access the Preferences menu.
      • For 
        Default for calls,
        select 
        RingCentral
        .

    Using click-to-dial

      • Make sure you’re signed in to the RingCentral app on your desktop.
      • From any website or text message, click a number you wish to call.

        media/image2.jpg

      • On the 
        Make a call from
        popup, select 
        RingCentral
        to open the dialpad and automatically make a call.

    media/image3.jpg


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article